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Jimmy Kimmel Live Honored with J.D. Power Award


I HAVE SOMETHING TO SHARE. OVER THE PAST 15 YEARS OUR SHOW HAS RECEIVED MANY ACCOLADES. EMMY AWARKSDS WE GOT AN NAACP IMAGE AWARD. WE RECEIVED MORE WEBBIES THAN ANY SHOW COULD EVER WANT. BUT THERE’S ONE AWARD THAT HAS ELUDED NOT ONLY US BUT EVERY SHOW ON TELEVISION, AND THAT IS THE J.D. POWER AWARD. [ LAUGHTER ] YOU PROBABLY KNOW THE J.D. POWER AWARD IS THE GOLD STANDARD FOR CUSTOMER SATISFACTION. J.D. POWER GIVES THEM TO — FOR ALL KINDS OF PRODUCTS, CARS, BANKS, WIRELESS PROVIDERS, YOU NAME IT. BUT IT HAS NEVER BEEN AWARD TO A TELEVISION SHOW. AND TO ME THAT DIDN’T SEEM RIGHT. I CAN’T WIN A J.D. POWER AWARD BECAUSE I’M NOT AN SUV? I THOUGHT THIS WAS AMERICA. SO WE CALLED J.D. POWER AND WE GOT A MEETING WITH THEIR CEO. HIS NAME IS DAVE HABAGER. AND I HAD A CHAT WITH DAVE TO FIND OUT WHAT IT WOULD TAKE FOR ME TO WIN THIS MOST COVETED AND PRESTIGIOUS OF ALL THE THE AWARDS THERE ARE.>>HI. DAVE?>>HOW ARE YOU?>>Jimmy: I’M DOING WELL, THANKS. THANKS FOR MEETING WITH ME. IS THIS YOUR OFFICE?>>NO. THIS IS I THINK A SET ON YOUR SHOW.>>Jimmy: OH. OKAY. THAT EXPLAINS ALL THE LIGHTS AND EVERYTHING. WELL, THANKS AGAIN. AS YOU KNOW, I’M HERE BECAUSE I’D LIKE OUR SHOW TO WIN A J.D. POWER AWARD. YOU GIVE THIS AWARD TO A LOT OF DIFFERENT INDUSTRIES, RIGHT?>>WE DO.>>Jimmy: NEVER A TV SHOW?>>NEVER.>>Jimmy: ARE YOU INTERESTED IN GIVING AWARDS FOR TELEVISION?>>WE HAVE NO OPINION. WE ARE INDEPENDENT. WE HAVE A DATA SCIENTIST WHO WILL LOOK AT A MARKET OR AN INDUSTRY AND DECIDE TO RANK THOSE INDUSTRIES.>>Jimmy: OH, GREAT. SO REALLY IF WE SERVE OUR CUSTOMERS WELL WE MIGHT BE WORTHY OF THE J.D. POWER AWARD.>>THAT IS HOW YOU GET A J.D. POWER AWARD. CORRECT.>>Jimmy: FIRST OF ALL, I’D LIKE TO SAY I’M VERY ROOMY. MY INTERIOR. AFFORDABILITY I THINK IS AN AREA IN WHICH WE EXCEL. THE SHOW IS FREE. IF YOU COME TO SEE IT LIVE. AND IT’S FREE IF YOU WATCH IT ON TELEVISION. IT’S FREE IF YOU WATCH IT ON THE INTERNET. AND I THINK THE DATA HAS TO SUPPORT IT.>>Jimmy: OKAY. SOW WOULD SEND A TEAM IN TO EVALUATE US. SCL>>YEAH.>>Jimmy: WHAT IF THE DATA DOESN’T COME OUT IN OUR FAVOR? IS THERE ANYTHING WE COULD DO, SAY, TO HELP THAT DATA ALONG? YOU CAN OPEN THIS WHEN I LEAVE.>>WE DON’T HAVE AN OPINION AND WE DON’T HAVE ANY SAY IN WHO WINS. THE DETERMINATION IS THE VOICE OF THE CUSTOMERS.>>Jimmy: DO YOU THINK YOU COULD MAKE THIS HAPPEN? BECAUSE I REALLY, REALLY VERY MUCH WOULD LIKE TO WIN A J.D. POWER AWARD.>>LET’S GIVE IT A TRY AND HAVE YOUR STAFF AND CUSTOMERS EVALUATE IT, WHETHER DATA SCIENTISTS AND SEE IF THEY ARE TRULY SATISFIED.>>Jimmy: I WOULD LOVE TO BE EVALUATED. THANK YOU.>>YOU’RE WELCOME.>>Jimmy: I’M GOING TO GO OUT THIS FAKE DOOR.>>OKAY. I’M GOING TO MAKE USE OF SOME OF MY FAKE FURNITURE.>>Jimmy: ALL RIGHT. SO THAT’S DAVE. AND I’M VERY HAPPY TO SAY THAT FOR THE LAST TWO WEEKS WE HAVE BEEN SCRUTINIZED. THEY SENT TWO OF THEIR TOP DATA SCIENTISTS HERE TO THE SHOW TO EVALUATE US TO SEE IF WE MEASURE UP TO THE J.D. POWER STANDARD OF EXCELLENCE. ♪ >>HOW SPACIOUS DID YOU FIND THE ROOM?>>VERY ADEQUATE.>>DURING THE TAPING HOW OFTEN WERE YOU BIT BY AN INSECT?>>AND I WASN’T.>>ON A SCALE OF 1 TO 5 WITH 5 BEING THE HIGHEST HOW SATISFIED WERE YOU WITH YOUR BATHROOM EXPERIENCE?>>5.>>HOW WOULD YOU RATE YOUR OVERALL EXPERIENCE COMPARED TO THAT OF OTHER LATE-NIGHT PROGRAMS THAT HAVE MAINTAINED A CONSISTENT HOST FOR 15 YEARS?>>5.>>5, YEAH.>>SO THINKING ABOUT JIMMY’S PERFORMANCE TONIGHT ON THE SHOW, WOULD YOU SAY IT WAS NOT VERY RELIABLE? SOMEWHAT RELIABLE? OR VERY RELIABLE?>>VERY RELIABLE. [ CHEERS AND APPLAUSE ]>>Jimmy: ALL RIGHT. SO NOW LADIES AND GENTLEMEN, I’D LIKE YOU TO WELCOME THE PRESIDENT AND CEO OF J.D. POWER, MR. DAVE HABIGER. DAVE, COME ON OUT. [ CHEERS AND APPLAUSE ] DAVE, THANK YOU VERY MUCH. ALL RIGHT. I VERY MUCH HOPE YOU HAVE GOOD NEWS FOR US HERE TONIGHT, DAVE.>>WELL, JIMMY, AFTER MEETING WITH YOU AND REVIEWING THE DATA FROM THE RESEARCH WE CONDUCTED, I’M PROUD TO INFORM YOU THAT YOUR CUSTOMERS ARE TRULY SATISFIED.>>Jimmy: WOW. [ CHEERS AND APPLAUSE ] THAT’S GREAT NEWS. THANK YOU.>>AND SO ON BEHALF OF EVERYONE AT J.D. POWER, WE ARE PROUD TO PRESENT THE FIRST AND ONLY J.D. POWER AWARD FOR THE MOST RELIABLE MID-SIZE LATE-NIGHT TALK SHOW WITH THE SAME HOST FOR 15-PLUS CONSECUTIVE YEARS TO JIMMY KIMMEL.>>WOW. [ CHEERS AND APPLAUSE ] LOOK AT THAT. OH, MY GOODNESS. WOW. THAT’S VERY EXCITING. THANK YOU, DAVE.>>WHAT DOES IT MEAN TO BE RELIABLE? THE DICTIONARY SAYS TRUSTWORTHINESS, ACCURACY, OUTSTANDING PERFORMANCE. BUT YOU KNOW IT’S MUCH MORE THAN THAT. IT’S A SENSE THAT EVERY TIME YOU STEP INSIDE YOU CAN RELY ON PRECISION TIMING, SLEEK DESIGN, FLAWLESS INSTRUMENTATION. WE PRIDE OURSELVES ON BEING AMERICAN-MADE, WITH THE SAFETY FEATURES OF A SMALL FOREIGN IMPORT. FOR THE 15th STRAIGHT YEAR THERE’S ONLY ONE SO DEPENDABLE THAT IT’S EARNED THE RIGHT TO MAKE HISTORY BY BECOMING THE VERY FIRST ON TELEVISION TO BE NAMED J.D. POWER’S MOST RELIABLE MID-SIZED LATE-NIGHT TALK SHOW. “JIMMY KIMMEL LIVE,” THE FIRST IN ITS CLASS TO BE AWARDED THE J.D. POWER STAMP OF RELIABILITY.>>Jimmy: YOU CAN ALWAYS COUNT ON US. [ CHEERS AND APPLAUSE ]

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